In most cases customers consider only the features they will get with a given website hosting plan and tend to forget something just as critical - the service uptime. As good as a plan could be, frequent downtimes may result in lower search engine rank and lost potential customers regardless of what the explanation for them may be. Of course, really a few people would come back to an Internet site which is not available half of the time, not mentioning the lost money if you've invested in a marketing and advertising campaign. For this reason, when you acquire a new web hosting solution, you should make sure that the service will be stable and your sites will be online always. This means more traffic, or in case that you've got an online store, for example, higher uptime usually means more satisfied clients.
Service Uptime Guarantee in Website Hosting
We guarantee 99.9% server uptime for every single website hosting account on our web servers. We utilize a high-tech cloud web hosting platform in which each and every part of the website hosting service is managed by a different set of servers, therefore if one machine fails, the other ones inside the cluster will take over at once. The cloud platform also decreases the overall load substantially, therefore the web hosting service is considerably more stable when compared with a service through which everything runs on only one machine and your sites will perform in the best possible way. In addition, we have redundant Internet lines and diesel-powered backup generators to be sure that your internet sites will remain online no matter what. Hardware and software firewalls warrant the adequate operation of your servers in case there is DDoS attacks whereas in the case of any software trouble, we have admins keeping track of the web servers 24/7.
Service Uptime Guarantee in Dedicated Servers Hosting
While we are unable to control what you do with your dedicated server, what offline software or script-driven apps you install on it or how often you reboot it, we can guarantee that it is accessible at least 99.9% of the time. Your machine will be situated in our state-of-the-art facility in the downtown area of Chicago and its uptime and availability is going to be guaranteed by powerful diesel backup generators and a number of Internet providers, so no outages or other infrastructural issues will affect the proper work of your web sites at any time. Our professional team of system administrators will make sure that if your server stops for some reason, it will be rebooted immediately. In order to avoid any chance of breakdowns, we'll give you a hosting server with new and carefully tested hardware components to ensure that all of your websites are going to be operational no matter what.