In most cases customers consider only the features they will get with a given website hosting plan and tend to forget something just as critical - the service uptime. As good as a plan could be, frequent downtimes may result in lower search engine rank and lost potential customers regardless of what the explanation for them may be. Of course, really a few people would come back to an Internet site which is not available half of the time, not mentioning the lost money if you've invested in a marketing and advertising campaign. For this reason, when you acquire a new web hosting solution, you should make sure that the service will be stable and your sites will be online always. This means more traffic, or in case that you've got an online store, for example, higher uptime usually means more satisfied clients.
Service Uptime Guarantee in Website Hosting
We guarantee 99.9% server uptime for every single website hosting
account on our web servers. We utilize a high-tech cloud web hosting platform in which each and every part of the website hosting service is managed by a different set of servers, therefore if one machine fails, the other ones inside the cluster will take over at once. The cloud platform also decreases the overall load substantially, therefore the web hosting service is considerably more stable when compared with a service through which everything runs on only one machine and your sites will perform in the best possible way. In addition, we have redundant Internet lines and diesel-powered backup generators to be sure that your internet sites will remain online no matter what. Hardware and software firewalls warrant the adequate operation of your servers in case there is DDoS attacks whereas in the case of any software trouble, we have admins keeping track of the web servers 24/7.
Service Uptime Guarantee in Semi-dedicated Hosting
Our semi-dedicated server
plans include a 99.9% uptime guarantee. As a matter of fact, you won't detect any downtime or service disruptions at all due to the fact that we use a revolutionary cloud platform and rather than handling everything on a single web server as most companies do, we have separate clusters of servers that control every single service - files, e-mail messages, CP, databases, etcetera. We have a custom made load-balancing system, so our web hosting service is far more stable in comparison with what you'd usually find available on the market. To make certain that nothing will disturb the work of your sites, our server facilities have diesel backup generators and several different Internet providers. We have software and hardware firewalls to stop DDoS attacks and admins keeping track of the servers 24/7 to sort out any software issue that may appear.
Service Uptime Guarantee in VPS Web Hosting
All of our Virtual Private Server packages come with a 99.9% uptime warranty. The stability and availability of the service is guaranteed by redundant Internet providers and diesel backup generators. We also use new hardware for the physical servers in which the VPS accounts are set up to prevent any probability of hardware dysfunction and each and every part has been tested extensively. The integrity of your information is guaranteed by employing enterprise-level hard drives working in RAID and the uptime guarantee time includes all maintenance procedures, so your sites are going to be working practically without any disruptions. Our skilled professionals will resolve quickly any software issue which may show up, so even if there's a problem with another virtual private server
account on the physical hosting server, your VPS shall not be affected. The hosting server uptime is listed on our website and not concealed in our Terms of Service because we can keep our promise and provide you with a very reliable hosting service.
Service Uptime Guarantee in Dedicated Servers Hosting
While we are unable to control what you do with your dedicated server
, what offline software or script-driven apps you install on it or how often you reboot it, we can guarantee that it is accessible at least 99.9% of the time. Your machine will be situated in our state-of-the-art facility in the downtown area of Chicago and its uptime and availability is going to be guaranteed by powerful diesel backup generators and a number of Internet providers, so no outages or other infrastructural issues will affect the proper work of your web sites at any time. Our professional team of system administrators will make sure that if your server stops for some reason, it will be rebooted immediately. In order to avoid any chance of breakdowns, we'll give you a hosting server with new and carefully tested hardware components to ensure that all of your websites are going to be operational no matter what.