One of the usual reasons to get a hosting server of your own is the fact that you will have full control over the software environment and you may install anything you need. This will allow you to run apps that require particular software in order to be present on the hosting server, which is not possible with a shared hosting server in which you can install software only within the account, but not on a root level. If you are not very familiar with this sort of matters, nevertheless, you may come across complications since managing a hosting server of your own differs from managing a conventional shared Internet hosting account. In this light, we offer an upgrade with our hosting server solutions called Installation & Troubleshooting, so our administrators can easily handle various tasks that should be carried out or can resolve various issues that you might experience.
Installation and Troubleshooting in VPS Web Hosting
The upgrade can be acquired with all virtual private server solutions which we offer and you can add it either during the signup or at any time later via your billing CP. It comes with sixty minutes of custom work on your server, so our administrators will be able to aid you with software installation or setup. They'll furthermore troubleshoot any piece of software you have already installed in the event that it doesn't work correctly, so you will not have to waste time to figure out what is wrong because they can help you in a very quick and qualified manner. Because this is a one-time upgrade, you could get it only if you need it and if a given task takes shorter time, the remaining minutes shall be available for the future and will not be reset in the end of the month. This upgrade is beneficial in case you can't do something yourself or in case you have our Managed Services upgrade, but the 30 minutes of custom work it includes aren't enough for a specific task.
Installation and Troubleshooting in Dedicated Servers Hosting
You can add the upgrade to any one of the Linux dedicated servers hosting packages
we offer at any time that you need it. If you need any custom work from our admins just after your web server is prepared, you may acquire the upgrade during the hosting server signup process, or if you need something to be performed later on, you'll be able to add the upgrade from your billing CP. The Installation & Troubleshooting service includes one hour of work from our admins on your machine, so if you come across any difficulties to install a third-party piece of software or some application gives errors and does not work the way it ought to, our experts can aid you in a very timely manner. If a task takes less than sixty minutes, the rest of the time will be available for future tasks and you will be able to see it inside the billing area. This upgrade is ideal in the event that you don't have a lot of experience with managing a server or if you use our Managed Services upgrade, but you exhaust the 30 min custom work it includes.