A live chat is a real-time method of communication between a website hosting company's support team and its customers. It is a very efficient way to get some information about the website hosting services or have some problem resolved as you are speaking with a live agent. The benefits of using a real-time chat service rather than calling or opening a ticket are the low possibility of mistakes any time you exchange information like usernames or domain names, the faster response time because the communication is real-time plus the fact that you don't need to stay on the chat constantly - you are able to do something else while the agent investigates the issue involved. Furthermore, you are able to become a part of a live chat room from any computer that's connected to the Internet, avoiding the telephone charges that you'll need to pay when you are calling to a different country.
Live Chat Support in Website Hosting
We provide a live chat assistance service for all of the Linux website hosting that we offer and we're able to help you with almost everything in real time. If you don't have an account with our company yet, we'll be able to give you more information about the plans so as to help you to choose the most suitable plan. In case you are an active customer, we can assist you with any billing or general matter and even with plenty of common technical issues, for instance an email address installation in a desktop e-mail client. If you are unable to call us for some reason or you are in a country where we don't have a local telephone number, the live chat is the best way to get in touch with us. Of course, some troubles need longer time to analyze and test, so you will need to open a ticket to our technicians, but nonetheless, we will save your time and help you with various issues on the chat.