There are plenty of website hosting suppliers available, yet the majority of them are resellers that have limited resources, especially in terms of support. A good way to distinguish them is the option to contact the company by phone. The level of support that you can have through this particular way of communication may vary based on the service provider - some provide professional phone support, many others offer common and customer support only because some matters are more time-consuming and it's a lot less difficult to be resolved with a trouble ticket, particularly if the issue has to be escalated. Still, it's good to know that you can always contact your website hosting provider as there're a lot of small problems that can be taken care of effortlessly and in a very timely manner with a phone call, not mentioning that you will be able to get more info regarding the services even before you become a customer.
Phone Support in Website Hosting
If you decide to purchase one of our Linux website hosting
, you will be able to contact our support crew via phone for 14 hours every day. We will help you choose the most suitable plan for your web sites as we are aware that it's better to discuss these issues with a live person. If you already own an account, we can assist you with your sales/billing questions as well as general issues, even with some technical problems which do not require a long time or escalation to an administrator as it is more appropriate to open a ticket for time-consuming matters so as to have the correspondence in a single place. We now have telephone numbers in the United States of America, Great Britain and Australia, so you're able to call the one you prefer and speak with one of our agents.
Phone Support in Semi-dedicated Hosting
We provide live phone support 14 hrs a day as a part of the support services for each and every semi-dedicated server
package that we supply. Due to the fact that some issues are more complex and time-consuming, you will need to open a ticket if you come across such an issue, but for any general, billing or small-scale technical issues you can always call us and we'll assist you without delay so as to save you the time you'll need to spend on creating a ticket. Even if you don't have an account yet, you will be able to find out if you can host your internet sites on our advanced cloud platform or you can receive any other general information about our semi-dedicated solutions. We now have local phone numbers in the United States of America, the UK and Australia plus a global number, so that you can call the one which is closer to your region.