A User–Friendly Help Section
You will find almost all the answers to your questions in the intuitive Help Center integrated into your Online Control Panel. It offers a comprehensive knowledge base with frequently asked questions and exhaustive educational articles written by our practiced help desk support staff.
How–To Video Clips
If you would rather watch how a task is performed or how a problem is rectified, instead of just reading about it, check out our selection of step–by–step video tutorials. They cover plenty of different topics and will help you swiftly find your way around our Online Control Panel.
A One–Hour Response Guarantee
With all our semi–dedicated servers, we offer a 24x7 support service with a 1–hour response guarantee. A team of skilled customer service technicians will be available to you to reply to all the inquiries that you might possibly have. During non–peak times, a reply will be given within just 20 minutes.